Warranty Claim | NorthCape

Claims CAN NOT be processed without a NorthCape Sales Order # or Invoice #.
Warranty claims will not be processed without photos of damaged items and a copy of the consumer’s original sales receipt.
Please CONTACT US with questions regarding the warranty claim form.
This form is not to be used for orders. Please contact your sales rep to place an order.

What is the name of the retailer where you bought your furniture?

What is the original SO/PO/Invoice number?*

Your Name

First

Last

Your Address

Your Phone Number

Your Email Address*

Date you are filing your claim

Shipping Contact Name

First

Last

Shipping Address

Shipping Contact Email Address*

Shipping Contact Phone Number

What is the name of the product? (ex. Grayson Dining Chair)

How many products are affected?

Tell us why you are filing a warranty claim on this product.

What is the SKU or item number of the product? (ex. NC1234)

What is your desired resolution?

Please send us a photo of your furniture.

Please send us a picture of the original sales receipt.

What is the name of the product? (ex. Grayson Dining Chair)

How many products are affected?

Tell us why you are filing a warranty claim on this product.

What is the SKU or item number of the product? (ex. NC1234)

What is your desired resolution?

Please send us a photo of your furniture.

Please send us a picture of the original sales receipt.

Do you have any other warranty claims to file with us ?*

Yes

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